Cause:
Incorrect primer preparation: insufficient filler or low-quality filler, as well as excessively coarse sandpaper.
Poor sanding tools or incorrect sanding technique.
Insufficient topcoat thickness.
Sanding without a sanding block on flat surfaces.
Excessively thick primer layer before the topcoat and insufficient drying time for the primer.
Incorrect preparation of the old paint surface.
Solution:
Sand with very fine sandpaper and then polish.
If the scratches are deep, sand off the paint and redo the process.